The purchase terms and policies REPRESENTED Herein ARE FOR INDIVIDual CONSUMER SALES ONLY.
Authentication, Production and delivery
Be Sensitive Studio takes the reprinting of James Woody’s paintings very serious and maintains an online portfolio of his work at Artwork Archives. You can also learn more by visiting our About Us page.
Shipping Time Estimates
|Destination||Service||Ships from||Transit time|
|United States||Fedex Ground||Champlain, NY||2 – 6 business days|
|USPS Priority Mail||Champlain, NY||1 – 3 business days|
|USPS First Class Mail||Champlain, NY||1 – 3 business days|
|Canada||Canada Post Mail||Montreal, CA||2 – 7 business days. No Tracking.|
|Canada Post Xpresspost||Montreal, CA||1 – 2 business days|
|Canada Post Expedited Parcel||Montreal, CA||1 – 7 business days|
|International||DHL Express Worldwide||Montreal, CA||1 – 6 business days|
|International Untracked||Montreal, CA||10 – 30 business days|
|International Tracked||Montreal, CA||10 – 30 business days|
International shipments will have a declared value for customs purposes. The declared value is the drop ship value or amount paid by you.
For the following countries, DHL is currently the only option available:
Angola, Bahrain, Botswana, Comoros, Cyprus, Democratic Republic of the Congo, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Oman, Qatar, Saudi Arabia, Seychelles, South Africa, Swaziland, Syria, Tanzania, Turkey, United Arab Emirates, Yemen, Zambia, Zimbabwe
what do I do?
our manufacturing partners aim to offer quality products to well represent our brand. If you are a customer that received a defective product (a flaw that prevents the product from being used for it’s intended purpose), please let us know by contacting us with the order number and a few clear pictures of the problem.
Products with mechanical issues are normally replaced, or sometimes credited in your account. Please note we must know about a defective product within a reasonable time frame. Sometimes items can be damaged in transit. In this case, we may need more information from you to help file the claim with the postal system.
Custom printed orders are non-refundable. If there is an issue with your order we will be happy to work with you to come to a solution. Since all of our items are handmade, there may be variations between or even within an order.
Consumer credit Cards and Identity Protection
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